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Public File

Radio Norwich is part of the Greatest Hits Radio Network, and like each local commercial station in the UK has obligations with regard to its programmes, including its music and local content. These obligations are set out in the station Format which forms part of our Public File.

The Public File is just one indicator of our output. Just ask us if you’d like a hard copy. If you have any comments on it, let us know or, if necessary, contact our regulator, Ofcom.

News

Except in special or exceptional circumstances (which may include some bank holiday periods,) the station broadcasts news bulletins hourly from 0600 until 1900, with additional headlines in weekday breakfast and evening drive periods. Bulletins contain a mix of local/regional, national and world stories, along with sport, weather and entertainment news.

At the weekend, bulletins containing local/regional, national and world news, along with sport, weather and entertainment news, are broadcast between 0700 and 1300.

Additionally, at other times, bulletins containing national and world news, prepared by Sky, may be broadcast in some hours.

Our news pages online show some of our most recent stories, and the news team is managed by the Group News Editor, Jonathan Richards – jrichards@celador.co.uk

You can contact the news team at eanews@celador.co.uk 

The news operation is based at our studios in Bristol for the most part and during peak times. From time to time, some content is prepared from other Bauer Radio newsrooms.

Programmes

The station broadcasts twenty-four hours a day, with programmes as listed per the schedule on our website.

Programme Production

Programming within weekday daytimes is currently automated between 00:00-06:00 and 10:00-00:00. All weekend programming is currently automated. These shows may be live in times of adverse weather or other relevant circumstances.

Local Programming

The station broadcasts local programming from our studios in Norwich, weekdays 06:00-10:00, whilst other programmes are generally broadcast from our studios in Manchester, Liverpool, London, Birmingham, Southampton as well as here in East Anglia – with occasional programmes broadcast from our studios in Glasgow.

Our main East Anglia Studios are based at:

Bauer Media
Stanton House
Yarmouth Road
Norwich NR7 0EE

Guidelines

Guidelines on localness have been published by our regulator OFCOM, and are available here: http://stakeholders.ofcom.org.uk/broadcasting/radio/localness/localness-guidelines

Contact

To contact the radio station generally, use our ‘contact us’ page and we’ll make every effort to reply to any emails which raise substantive issues. Should you prefer to speak to programme management, please contact Gareth James, Group Managing Editor at gjames@celador.co.uk

You can also contact the station during office hours on 01603 703 300

Events/Charities support or coverage

The station supports a number of local organisations and charities throughout the year.

Our ‘What’s On Guides’ give charities and non-profit making organisations the opportunity to promote events and fundraising activity free of charge.

Recent Programme and/or News Highlights

Our website covers much of the programming we’re proud of (general and, where appropriate, news).

Check our news pages to see the latest stories we are covering.

Localness

We aim that our radio stations belong to the areas they serve through the information services it provides. Any suggestions or thoughts on our output are always much valued.

Music

The Breeze is licensed to play ‘mainstream music’. It plays, accordingly, a mix of songs from the 70s, 80s and 90s – featuring artists such as Blondie, Queen, David Bowie, Madonna, Michael Jackson, Prince and ABBA.

Format

As outlined at the head of this document, the station is governed by a Format, which forms part of our licence. Our Format is available on the Ofcom website.

How to complain

Live, entertaining radio always carries some risk. We try to get things right, and not all programmes will be to everyone’s taste. Where we do make mistakes, we’ll try to take appropriate action as quickly as we can. Please do get in touch with any comments – praise or complaints and we’ll consider them carefully.

To speak to us directly, our weekday office hours phone numbers are above. Should you have any difficulties, please speak to our Group Managing Editor, Gareth James – gjames@celador.co.uk

If you feel we have not taken the right action regarding a broadcast after contacting us, you may refer the matter to our regulator, Ofcom.

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